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Maintenance and hosting

Website maintenance and hosting, so it stays fast and secure

We take care of updates, backups, hosting and security, with one person accountable who answers when needed.

The most common cause of trouble on a website is not the design. It is that nobody looks after it after launch: plug-ins go out of date, backups are not tested and the website becomes an easy target.

Maintenance and hosting from ITHACA put these in the hands of one person, with one point of contact and a cybersecurity mindset.

What is included
  • Updates of core, themes and plug-ins
  • Hosting with an HTTPS certificate
  • Regular backups and the ability to restore
  • Availability and speed monitoring
  • Domain and DNS management
  • Small content changes and technical support
  • Handling security problems: investigation and recovery

Frequently asked questions

What does website maintenance mean?

It means someone regularly looks after the website: software updates, backups, monitoring and fixing problems, so it stays secure and working.

What happens if the website is compromised or goes down?

The same team that does cybersecurity handles it: we investigate what happened, restore it and propose measures so it does not happen again.

Can you take over a website built by someone else?

Yes, after we check its state and the access. If we find problems, we tell you before we agree.

Can it be tied to the company's email and Microsoft 365?

Yes. We also manage the domain and the email settings (SPF, DKIM, DMARC), so the website and the email work properly together.